ROLE PLAYERS 2019

Asia Retail Congress

About Kapil Malhotra

Mr. Kapil Malhotra, Chairman and Managing Director of the Total Solutions Group founded the company in the year 1998. Having graduated as the youngest CA in the country, now serves many of India and the world?s leading brands such as Vodafone, Samsung, CROMA, HCL, Chili?s, Café Coffee Day, Subway, KFC, Domino?s Pizza, Axis Bank, and many more.
Since 1998, Mr. Malhotra has moved through his career growing from strength to strength, raising new company verticals, sitting on the board of many large corporations, and helping many businesses to grow through TSG?s solutions. He has traveled to many countries working closely with the PM?s Office as a member of Prime Minister Modi?s delegation, and has spoken at many prestigious business strategy and investment conferences in Phuket, Athens, and Tokyo.
Total Solutions Group, now a leading player in many business solutions began its journey as the pioneer of Mystery Shopping in India and has become one of the largest and most dynamic solutions providers in India and the South-East Asian countries. TSG now has 32 offices pan-India with over 4,000+ certified and trained auditors. As the name states, Total Solutions Group (TSG) does not consider itself as a service provider, but as a solutions provider. Mr. Malhotra believes that a solutions provider is a vendor that will provide a full spectrum of solutions to become the one-stop shop for clients. TSG helps clients to increase revenue and profitability, expand to new territories, reac