Mark Johnson
Chief Operating Officer
Global Retail Academy

Mark is a Retail Expert, innovator, and transformation specialist who; as co-founder of the EdTech business the Global Retail Academy; is aiming to shake up retail education. With a multi sector international retail career spanning 30 years starting from the shop floor, Mark is a sought after retail expert, a pioneer of a number of UK retail conceptsandan expert in the field of virtual leadership.He challenges the norms of retail helping to cut through the noise to focus on what's important and what makes the difference. Asaleading authority on virtual leadership he has helped business leaders across the globeto better manage multi-country and multi-site locations. He was a pioneer of the pop-up store concept in the UK using temporary stores to test markets and maximise profitability during peak trading periods. Now as co-founder of the Global Retail Academy Mark is creating an interactive retail digital learning community bringing retail training into the daily lives of retail professionals across the globe. Enabling access to high quality, but low cost digital training, retail professionalswill be able to learn on the go, in any place and at any time.

Topic: Digital Trends Impacting L&D In Retail

Overview: The digital & physical worlds are emerging and as such there is a paradigm shift in learning which means retailers need to adapt and adopt new methods to engage their employees, they must look towrads the new rules of Digital Learning. In this key note Mark will share how digital technology is opening new opportunities for how retail professionals learn, how to engage with the millennial workforce & how the future trends of online learning will impact retail

  • How current methods of training retail teams are both out dated and not effective
  • How retail professionals and retail companies can adopt efficient and engaging ways to re-invent learning in retail
  • An understanding of both the future of digital learning and the modern learner within retail